Log incidents and near misses (with RIDDOR flagging)
Pro and above
Open the Incident & Near-Miss Log on your project: it's the Incidents project tab, sitting next to Site Diary. On a phone, tap the Project menu bar at the top of the project and pick Incidents — you'll find it under Sections, not down in More in this project. On a site supervisor login it's one of your four tabs.
There's also a shortcut on the project's Documents tab.
Record it when it happens — timestamped and project-linked, so if the HSE ever asks, you've got a proper audit trail.
Log an incident
Click Log an Incident / Near Miss to open the form.
Record when, where, the type and severity, who was involved and what happened.
Types: Near Miss (default), Injury, Dangerous Occurrence, Damage. Include the cause in the description — it also drives the automatic RIDDOR check.
Add any immediate actions taken, then click Log Incident.
If RIDDOR may apply
Flagged incidents show a red ⚠ RIDDOR may apply banner with the reason and deadline (for example: fatal — report immediately; major injury — within 10 days; dangerous occurrence — within 15 days), and the page summarises any unresolved flags at the top with a link to the HSE RIDDOR portal. After you've reported it, click Mark as reported to HSE — the incident then shows Reported to HSE in your records and the Audit-Ready Pack.
Frequently asked questions
How does the RIDDOR flagging work?
Automatically. A fatal or major-severity incident, a dangerous occurrence, or a description mentioning things like fractures, hospitalisation or seven-day absences gets flagged "RIDDOR may apply" with the reporting deadline, plus a direct link to the HSE RIDDOR portal. Reporting to the HSE is still your action — once you've done it, click "Mark as reported to HSE" so the record shows it.
Should I log near misses too?
Yes — Near Miss is the default type for a reason. A logged near-miss trail shows an inspector you spot and act on hazards before they become injuries.
Can a site supervisor delete an incident?
No. Site supervisors can log and update incident evidence on their assigned projects, but the native app does not offer them permanent deletion. Incident removal is restricted to account owners and admins because the record may contain RIDDOR and audit evidence.
Which plan includes the incident log?
Pro and above, on both the website and signed-in mobile app. Accounts with retained Incident Log access and projects bought through our setup service keep it working.
Related guides
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